On the 25th May 2018 the GDPR (General Data Protection Regulation) came into effect. This legislation set forth how individual’s personal data must be collected and processed. Some of the main principles included that:
1. Data must be collected and processed in a transparent manner that adheres to the law.
2. It must be for a legitimate purpose that is exactly specified.
3. Relevant, adequate and limited to what is necessary.
4. The data must be accurate and up to date.
5. Kept in a form which allows identification of individuals but only retained for as long as is necessary.
6. The information should be kept in a secure and appropriate manner.
The GDPR empowers you as an individual and you can request that companies inform you what data they hold on you and you can determine if you would like your details erased. This is known as “The Right to be forgotten” and companies have up to 1 month to respond to a request which can be made verbally or in writing. More information on the GDPR can be found at the Information Commissioner’s Office.
What information does Flat Pack Solutions Ltd Collect?
The only information we ever collect or use is disclosed by yourself when making an enquiry or instructing us to service you. We do not seek or require any other information to run or maintain our company. The type of personal information we collect is:
Why do we need this information?
The information requested is used only to deal with your enquiry so we can reply to your request, locate your property for scheduling and arriving to service you; should you instruct us to do so. We do not pass any of your information on to third parties or other agencies or companies. We only use your data in connection with and for Flat Pack Solutions Ltd.
When visiting our website is any other information collected?
How long do we keep your data?
Reviews on third party websites
Under Data Protection law you have rights related to how we protect and look after your personal information. You have the right to know what personal information we hold on you and you can request this. You can also request:
1. That any inaccurate information we hold on you is corrected.
2. That we delete any information we hold on you.
3. That we stop using your information for certain purposes i.e. sending you letters or emails.
4. We must reply to any request within 1 month.
If you are unhappy with the way we handle your personal information then please Contact Us in the first instance so we can address your concerns. If you have a complaint about the way we handled your information, you can contact the Information Commissioner’s Office who is the relevant authority in the UK.